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Brad Smith, Chief Operating Officer at Gallagher Bassett, was recently interviewed by Business Insurance. The interview, “What challenges will 2020 bring for the insurance industry?” discusses what lies in the year ahead for the insurance industry.
In the interview, Brad talks about the importance of the industry renewing its focus on doing things right in 2020 and the rapid rate of change that’s driving the industry.
To read the interview, follow this link.
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