Gallagher Bassett (GB) has been named as a finalist for the 2020 Insurance Business Awards in the ‘Best Service Provider’ category.

This award recognises the best service provider within the insurance sector operating in Australia.

When judging this category, the following criteria will be considered:

  • Overall customer service proposition/point of difference
  • Industry’s need for the service
  • How the service has added value and overall commitment of the organisation to its customers
  • Demonstrated commitment to innovation and continuous improvement

John McNamara, CEO Gallagher Bassett Australia, is delighted with the news,

“We’re honoured to have been named as a finalist for the Insurance Business Awards in the category of ‘Best Service Provider’.

Being named as a finalist is a testament to the expertise, dedication and commitment to continuous improvement by the greater GB team. This excellence in customer service, alongside experience and technology, allows us to deliver innovative claims management services throughout Australia.

As a TPA, GB’s entire business is designed to provide superior outcomes to the insurance industry, so we’re thrilled to be recognised for delivering this.”

The Insurance Business Awards aims to define excellence in the insurance industry, recognising the achievements of outstanding brokers, brokerages, insurers, underwriters and industry leaders across a range of categories.

To find out more about the awards, follow this link.

Winners will be announced on 1 May 2020.

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