To proactively meet the future needs of clients, Gallagher Bassett has created an online reporting solution for workers’ compensation professionals – myGBonline.

Gallagher Bassett is Australia and New Zealand's leading specialist third party claims administrator, managing claims on behalf of insurers, brokers, government bodies and self-insured organisations.

Executive Director – Sales and Account Management, Stacey Williams lead the project team responsible for implementing myGBonline.

“When speaking with our customers regarding their needs in a workers’ compensation setting, consistent themes arose.

They wanted faster access to their data, they wanted a self-service solution and the ability to share information and documents securely within their businesses.

Technology proved to be the best medium to deliver the desired results and we’re incredibly proud to have been able to meet the needs of our customers”.

Key features

  • Complimentary for all Gallagher Bassett clients
  • Designed specifically for workers’ compensation clients
  • Fast, secure and easy to use
  • Private document sharing tool
  • Accessible anytime, anywhere.

Success stories

myGBonline was launched in September, and already has over 190 registered clients using it.

“The applicability of myGBonline across my organisation is spectacular. It allows us to extract data, graphs and costs, and communicate these to all levels of the organisation. Our company has always put safety first and this portal allows us to maintain a continual improvement process.

 The myGBonline portal is quite simply the best on the market. The service, follow up and value added products that GB offer just reinforce the strong, ongoing commitment that GB and KPE share in health, safety and employee injury management.”

 - Jeremy White, Safety Administration Officer, Keppel Prince.

Executive General Manager – Workers’ Compensation, John McNamara said that the portal was designed enhance efficiencies for Gallagher Bassett’s customers.

“Gallagher Bassett takes pride in delivering for our customers. I’m so delighted that we have been able to offer such a high quality, innovate solution to our customers - one that will go a long way in helping them to effectively manage their claims data”.

Further information

To find out more about Gallagher Bassett’s myGBonline Reporting Portal, or any of the other myGB client benefits, please contact us. Note - any Victorian employers who transfer their policy to Gallagher Bassett following the market freeze will be set up with myGBonline at the time of transfer.